FREQUENTLY ASKED QUESTIONS
We offer international shipping that is calculated by the Australian Post app. You can choose between Standard and Express shipping options, and the rates will be displayed when you check out.
We offer free shipping for all orders above $50 as well as for all subscriptions.
Any orders under $50 will be charged $9.5 for regular shipping by Australia Post. This usually takes 3-5 business days(NSW), and the other states might take longer than this, depending on the demands at the Australia Post.
Pick-up is available** from our Town Hall, and Ashfield stores. We will send you a notification when it's ready to pick up.
Our dispatch schedule runs from Monday to Friday. We aim to ship them out on the next day, provided that the items are in stock. Kindly allow for a delivery period of around 3-5 working days.
We roast our single-origin coffees as lightly as possible. While the Omni roast profile is between the filter and espresso roast profile, our light roast is much lighter than the typical filter roast. (Our development time ratio is 8-10%, while a typical light roast's ratio is around 13-16%). Through extensive light-roasting experiments, we could reach optimal heat control techniques to ensure the development of the bean. As a result, our single-origin coffees have a delightful silky texture and well-balanced taste, despite being lightly roasted.
To maintain the quality of your coffee beans, it's crucial to store them in a cool, dark, and dry location. It's best to avoid storing them in the fridge or freezer as moisture and air can have a detrimental impact on their quality. It's advisable to consume the beans within 30 days of their roast date.
As a member, you can earn 3% of your purchase value in membership points, which can be used to buy anything on our website. For every 1000 points earned, you can redeem $10. Plus, there are exclusive offers for members only. Becoming a member is definitely worth it.
DAMN GOOD COFFEE ONLY.